Thank You Customer Support

As many of you know, I just started this site last Spring, with nothing more than ideas and a general creative vision on where I wanted to take it; and an extreme lack of technical knowledge. Thanks to lots of help from others (specifically a very talented and creative person who works across the river, I assume that’s Richmond, who knows) that understand the online tubes. After several revisions the site was finalized. I thought that was the end of hearing the phrase “check your back-end” that did not refer to my ass.

However last week, the Internet Gods decided to have some fun and crashed a server that was hosting my site. At least I think. Basically, it wouldn’t load. Traffic came to a critically low level, and I basically had no idea what to do. Thankfully, the helpful customer service people at GoDaddy found and fixed the problem. They only laughed a few times when I explained my concept of the internet and what I thought was wrong.

So thank you customer support staff. However, much of my web development time is still basically like this…


  1. Pingback: WebDevJim

  2. Carol Pampkin

    It’s always nice when customer service people can help…but you seem to be doing just fine with the site. Didn’t see it before, but really like the current layout.

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